Cancellation policy
1. Purchase Options
Trymora offers customers the option to purchase select products using one of the following methods:
One-Time Purchase
Customers may purchase products at the standard listed price with no recurring charges.
Subscription Purchase
For select products, customers may choose a discounted subscription price. By selecting this option, the customer agrees to recurring billing under the terms outlined below.
2. Subscription Benefits
Subscription-based purchases may include:
- Access to discounted pricing compared to one-time purchases
Recurring product deliveries or benefits, depending on the specific product selected - Details of what is included in each subscription will be clearly described on the relevant product page.
3. Billing Terms
By enrolling in a subscription, customers agree that:
- They will be automatically charged on a recurring monthly basis using their selected payment method
- Billing will occur on a rolling cycle (e.g., every 30 days) from the initial purchase date unless otherwise specified
- The subscription will automatically renew until cancelled
Customers are responsible for keeping their billing and account information up to date.
4. Subscription Management & Cancellation
Customers may cancel their subscription at any time.
- Cancellation must be completed at least 48 hours before the next billing cycle to prevent the upcoming charge
- If cancellation is requested within 48 hours of the next billing cycle, the upcoming charge may still be processed
Customers can manage or cancel their subscription by:
Contacting Trymora customer support: info@trymora.co
5. Refund Policy
- Subscription charges are generally non-refundable once processed, unless required by applicable law
- If there is an issue with a product or order, customers are encouraged to contact support for assistance
6. Changes to Subscription Offerings
Trymora reserves the right to modify subscription pricing, product eligibility, or benefits at any time.
Where required, customers will be notified of significant changes in advance. Continued use of a subscription after such changes constitutes acceptance of the updated terms.
7. Contact Information
For any questions related to subscriptions, billing, or cancellations, please contact:
Trymora Customer Support
Available through the contact form on our website or by emailing: info@trymora.co